High-heeled and Zippered Women’s Western Ankle Boot in Crazy Brown Style 04

Description

Fitting Recommendations

Our Sofia last it’s EE standard and fits true to its size. If you have any further questions about your potential size, feel free to contact us directly, and we will be happy to assist you.

Leather Care

Remove dirt with a soft, damp cloth without any solvent. Allow to dry in a dry and shaded area. Subsequently, apply cream or oil for oily leather footwear lightly with a sponge for better coverage.

Our Genuine Leather Guaranty Policy

The animal from which the leather is obtained may have suffered small scars throughout its life. This is why we do not consider any slight imperfections such as natural leather wrinkles, slight tonal differences from one piece to another, or in areas within the same boot, and/or naturally closed and healed scars as manufacturing defects.

Additional information

Our returns and exchanges are completely FREE for size, model, color, non-conformity, if there was any mistake, or if it presents any visible manufacturing defect at the time of receiving the product, as long as they are reported within the within 30 calendar days of receiveing your order.

TO START THE PROCESS CLICK ON THE ORANGE BUTTON BELOW

1. Exchanges for another pair are subject to stock confirmation.
2. In order to process your return or exchange request you must send at least 3 photographs showing the condition of the product (we will show you the reference profiles in the process).
3. For your request to be approved, the product must show no signs of use or washing and be returned with its original packaging, labeling, paper stuffing and wrappings.
4. Starting from the second exchange or return within the same order, shipping costs apply, even within the 30-day policy.
5. For exchanges to a different style, the new pair must be of equal or higher price than your purchase *.
6. If you made your purchase with a promotional coupon, your discount will only apply to exchanges of the same style/color; if you request a different variant of the same model or any other product at a higher price, the coupon will be invalidated, and you will need to pay the difference.
7. Orders totaling less than $1,599 MXN and/or products with a discount equal to or greater than 20%, or from our Outletare only subject to return, in which case the shipping cost will be quoted and must be settled through Mercado Pago, PayPal or directly by transfer to our BBVA account.

* This does not apply to similar models with discounts, and in case of a higher-priced model, the difference must be covered.