Terms and Conditions
These Terms and Conditions of Use, hereinafter the “Terms” and/or “Conditions” if applicable, regulate the access or use that you make, as a person, from the United Mexican States of the virtual platform or web page of DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, (hereinafter “the service” or “the services”), made available by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, a commercial company incorporated under the laws of the United Mexican States, with registered office at BLVD. SAN JUAN BOSCO 3020, BODEGA 1, COLONIA CAÑADA DEL REFUGIO CP 37358, León, Guanajuato, Mexico , registered in the Public and Commercial Registry of the city of León, Guanajuato.
PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.
By accepting these terms and conditions, access and use of the Services are regulated, and they establish an exclusive contractual relationship for the purchase and sale between you and DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV. If you do not agree to such Terms and Conditions, you may not access or use the Services. These Terms and Conditions expressly replace any prior agreements or commitments entered into between the parties. You may immediately terminate these Terms and Conditions or any of the Services with respect to you or, in general, cease to offer or deny access to the Services or any part of them, at any time and for any reason unilaterally.
Supplementary conditions may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms and conditions will be communicated to you in connection with the applicable Services. The Supplemental Terms and Conditions are set forth in addition to, and shall be deemed a part of, the Terms and Conditions for purposes of the applicable Services. The Supplemental Terms shall prevail over the Terms in the event of any conflict with respect to the applicable Services.
DISTRIBUIDORA Y COMERCIALIZADORA SL,S DE RL DE CV may modify the Terms and Conditions related to the Services when it deems it appropriate. The modifications will be effective after the publication by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV of such updated Terms and Conditions in this location or the modified policies or supplementary conditions on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms and Conditions as amended.
DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV’s collection and use of personal information in connection with the Services is carried out in accordance with the Privacy Policy available at www.sieteleguas.mx .
DISTRIBUIDORA Y COMERCIALIZADORA SL,S DE RL DE CV, may provide a claims processor or a third party related to this function with any necessary information (including your contact information) if there are complaints, disputes or conflicts, which could include a contractual breach, involving you and a third party and such information or data is necessary to resolve the complaint, dispute or conflict.
LEGAL NATURE
The present Terms and Conditions of Use regulate the contractual relationship of a commercial nature that binds the Consumers who access and use the virtual Platform or WEB page and the Operator, especially in the authorization of use granted by the latter in favor of the former, as well as the use that the Consumers make of the Platform.
DEFINITIONS
Cookies: Text strings sent virtually that are stored by the use of the Platform by the Operator, for the consultation of users’ activities and preferences.
E-commerce: Includes the sending, transmission, reception and storage of data messages by electronic means. Any doubts arising with respect to the effectiveness and validity of data messages and other activities related to electronic commerce shall be interpreted in accordance with Chapter VI of the Federal Consumer Protection Law.
Consumer(s): Whoever accesses and/or uses the Platform to request a product or service through the Platform.
Personal Data: Any information that makes it possible to identify or make identifiable a natural person.
Platform Interaction: Consumers’ faculty to learn about the products displayed by the Operator, as well as the advertising made available on the Platform.
Of Legal Age: Natural person over eighteen years of age.
Data Messages: Information generated, sent, received, stored or communicated by electronic, optical or similar means, such as Electronic Data Interchange (EDI), Internet, e-mail, telegram, telex, telex or telefax, among others.
Operator: Responsible for the operational and functional administration of the Platform represented for the purposes of these Terms and Conditions by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV or by the individual or legal entity designated by it.
Payment Gateway: Service that allows Consumers to make payments directly to Commission Merchants through electronic means using technological platforms (software).
Platform: Web application administered by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV that allows the concurrence in a market of Consumers so that by means of mandate contracts the Consumer requests the management of an order.
Advertising: Any form of communication carried out by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, with the purpose of providing information about products, commercial activities and communicating advertising or marketing strategies or campaigns, of its own or of third parties; carried out as a reference mechanism and not as a public offer.
Product(s): Exclusively those consumer good(s) displayed through the Platform.
Pop-Ups: Internet window or notice that pops up automatically at any time when using the Platform, especially used for the formalization of the mandate contract entered into electronically between Consumers and Commissioners.
OBJECT OF THE TERMS AND CONDITIONS
The present Terms and Conditions regulate the authorization of use granted by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV to the Consumers, so that they can enter the virtual Platform, be informed about the Products exhibited to be used as reference and can request them, via purchase and sale.
MODIFICATION
DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV may modify freely and at any time in formal, procedural or substantial aspects of the present Terms and Conditions of use of the Platform, which will be updated and made available to the Consumers in the Platform, being the last published version the one that will immediately regulate the commercial relations that are generated at the moment the transaction is made.
Likewise, it has full autonomy to modify the uses of the Platform allowed to Consumers, with the only duty to inform it by a virtual means that allows its publication and communication to the general public.
LICENSE
Subject to compliance with these Terms and Conditions, DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV grants Consumers a limited, non-exclusive, revocable, non-transferable authorization to: access and use the Applications on the Consumer’s personal device only in connection with their use of the Services; and access and use any content, information and related materials that may be made available through the Services, in each case only for their personal, non-commercial use. DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV reserves any rights not expressly granted by these Terms and Conditions.
TECHNOLOGICAL PLATFORM THAT ALLOWS ITS USE
It is a platform that allows its use free of charge by several means, namely: i) the web portal www.sieteleguas.mx , which shall hereinafter and for the purposes of these terms and conditions be jointly referred to as the “Platform”.
SERVICES
DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV displays products such as footwear through the Platform, which are available for Consumers for general knowledge. This product communication serves as a reference for Consumers to use the Platform as a means to request the management of a purchase order.
Unless DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV accepts it through a separate written contract with Consumers, the products and Services are made available for personal use only, not for commercial use. Any Consumer who accesses and/or uses the Platform, acknowledges that the Footwear Sales and Purchase Services do not include home delivery or logistics services, as the contractual relationship is constituted directly between the Consumer and the parcel delivery company, who acts independently and under no circumstances can be understood as an employee of DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV or its affiliates.
OF THE SERVICES
The Consumer acknowledges and agrees to use the Platform as a means of meeting with Commissioners to request orders and thus achieve the acquisition of Products for final consumption and the satisfaction of their needs, subject to Mexican commercial regulations.
The use of the Platform is made by the Consumer as a capable person of legal age, and stating that he/she has full legal capacity to be subject to rights and obligations, qualities that he/she endorses at the time of generating his/her registration.
USER ACCOUNT
Consumers use as a reference for their purchase the Products displayed on the Platform, having as an indispensable condition the creation of a user account (hereinafter the “User Account”), where data such as name, date of birth, telephone, address, e-mail address will be requested; this information is used to (i) the full identification of the Consumers intending to purchase the Products, for the purpose of (ii) the performance of the Purchase and Sale. For (iii) fraud prevention, to (iy) link the Consumer with the product delivery company and in general for the purposes defined in the chapter corresponding to Information Management.
Consumers in case of having accounts in the social networks Facebook and Google, may create their User Account with the use of the credentials defined therein, for which the Platform will provide this option.
Once the necessary information for the use of the Platform has been provided, DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV will validate the user name and password to access and/or use the Platform.
Consumers may, in addition to the mandatory and optional information required at the time of account creation, voluntarily provide further data related to your individualization at the time you create your own profile within the account.
The use of the User Account is personal and non-transferable. Therefore, Consumers are not entitled to share their validation data for access to the Platform. In case of forgetting or usurpation of validation data, it is the Consumer’s obligation to inform DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV through the option “forgot your password” or through a communication sent to the following e-mail: soporte@sieteleguas.com
User accounts will be managed by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV at its discretion or by the person designated by it. Having full authority to retain or not the account, when the information provided by the Consumers is not truthful, complete or secure; or when there is non-compliance with the obligations of the Consumers.
At no time will DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV request information from the Consumer that is NOT necessary.
CANCELLATIONS
For newsletter cancellations, any user can manually unsubscribe by clicking on the “unsubscribe” link provided in each image.
DATA RECOVERY
If a customer has partially or totally lost their account data the recovery process will be as follows:
• Loss of password. The customer must enter the email address they used to register their account, and a link will be sent to them for password reset. If the customer resets their password more than 4 times within a period of less than 3 hours, the account may be blocked.
• Loss of e-mail and password: The customer will need to create a new account. If you have a pending order in the account created previously, you can contact the email 7L-online@sieteleguas.com to request information about your order.
Confidential data such as PASSWORDS are not saved or stored by SIETE LEGUAS.
For payment and its facilitation, only debit or credit card data will be requested, and if the Consumer chooses to make a virtual payment, this data will not be stored by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV. It will be entered directly into the corresponding Payment Gateway and used directly by the Consumer there. The conditions of security and privacy under which it is carried out will be provided by the Payment Gateway.
DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV displays products, particularly footwear, through the Platform for general consumer awareness. This product communication serves as a reference for consumers to make purchases using the Platform as a means to request the sale.
In order to request the product and thus acquire the desired goods and services, Consumers must be fully identified in their User Account and perform the following procedure:
Access the Platform by specifying your address or location to determine the Products that are available in the corresponding area.
2. Select the delivery location. The exact address where the selected product(s) will be delivered must be provided by the Consumer. This address must be within the delivery coverage area. In case of precedents, the Price to be paid for the selected Product(s) is made available to the Consumer, which is reflected both as a unit and as a whole for all the Products to be purchased. The value will correspond to the total value of the Product(s) including shipping costs, transaction fees and taxes. In the same sense, DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, reserves the right to increase, up to ten percent (10%), the prices of the products displayed in the physical stores of its allies. The user acknowledges and accepts the above condition and also will not make any claim against DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV for additional charges to the prices that are reflected on sales receipts. Additional fees will be charged for the use of the virtual platform.
Payment. The payment made by the Consumer is made directly and exclusively to DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, through the payment method of the Consumer’s choice. The available payment options include payment upon delivery using i) cash or ii) electronic payment through the Payment Gateway provided by the Operator, if available.
At the time of selecting the payment method, the Consumer must create their personal account, for which personal data that allow their identification but not their individualization will be required. Additionally, data will be required to make the electronic payment.
Summary and E-mail. Once the previous steps are completed, a pop-up window will be displayed to the Consumer with a detailed summary of the transaction and complete information on the Broker who has agreed to manage the order and with whom the mandate is concluded. This summary will be sent by e-mail to the Consumer with this information in detail.
Receipt. In any case, whether the payment is made in cash or through the Payment Gateway, a receipt will be sent via e-mail to the Consumer with the details of the transaction.
Delivery. All data pertaining to the transaction and the scope of delivery coverage of the Products have been verified.
CONSUMER OBLIGATIONS
By accepting these Terms and Conditions of use of the Platform, the Consumer agrees to: (1) Provide truthful and reliable information when creating their own User Account; (2} Refrain from transferring their validation data (username and password) to third parties; (3) Refrain from accessing and/or using the Platform to perform acts contrary to morality, public order, good customs or illicit acts or deeds against DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV or third parties; (4) Pay on time the economic consideration defined in the purchase process; (5) Immediately inform the Operator in case of forgetfulness or usurpation of the validation data; (6) Refrain from engaging in conducts or activities detrimental to the operation of the Platform; (7) Refrain from requesting any other product(s). If you require an invoice for the Product(s) you purchased, you must contact us at: fact_online@sieteleguas.com in order to provide you with the data and be subject to the invoicing requirements imposed by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV.
DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV'S DUTIES
Under these Terms and Conditions of use, DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV commits to: (1) provide accurate, reliable, sufficient, clear and updated information regarding the Products it exhibits;
(2) Specify the general characteristics of the Product(s) to serve as a reference for Consumers, for the purpose of brand name and presentation; (3) Provide sufficient information on the means available to Consumers
PRODUCT DESCRIPTION
The Products exhibited by DISTRIBUIDORA Y COMERCIALIZADORA SL,S DE RL DE CV have a general description; this description is provided by DISTRIBUIDORA Y COMERCIALIZADORA SL,S DE RL DE CV based on legal display practices, which may vary depending on the device where the Consumer observes the Product(s). Availability will be defined on a case-by-case basis.
WARRANTY:
The Consumer understands and accepts that the commercial relationship is established directly with DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV. Therefore, the warranty claims must be made directly to it, who has the obligation to comply with the claims under the terms of the applicable laws.
E-COMMERCE
In compliance with Mexican regulations regarding data and electronic messages as per the Federal Civil Code, we inform you that Mexican law recognizes the validity of messages transmitted by electronic means and therefore they acquire legal significance and probative value. Consequently, the Consumers understand that through the exchange of messages by electronic means, both the Consumer and DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV may give rise to the creation, modification and termination of legal obligations,with the content of this messages being of their sole responsibility. This implies that the consequences, responsibilities, and effects of the information generated through electronic communication are legally binding.
The commercial transaction that arises through this means between Consumers and DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, constitutes the formation of a product purchase contract offered by DISTRIBUIDORA Y COMERCIALIZADORA SL, S DE RL DE CV, through its website or platform.